Frequently Asked Questions
What counties does Rescue Charge serve for mobile EV charging?
We provide mobile EV charging and emergency EV charging services across Riverside County, Los Angeles County, San Bernardino County, and Orange County, CA. Our team covers a wide service area to help drivers in need of roadside EV charging assistance.
How quickly can your team respond when I need emergency EV charging assistance?
We prioritize fast response times for emergency EV charging calls. When you contact us, we dispatch our team to your location quickly. For specific response time details in your area, reach out to us directly with your location.
Do you offer DC fast charging, level 2 charging, or both?
We offer both DC fast charging and Level 2 charging options. Our mobile electric vehicle charging service focuses primarily on DC fast charging, but we're equipped to handle Level 2 needs as well, depending on your vehicle and situation.
What payment methods does Rescue Charge accept?
We accept Apple Pay, Google Pay, Cash App, Zelle, and Link Pay. This range of payment options makes it easy to complete your transaction when we arrive for emergency EV charging or roadside assistance.
How does the booking and authorization process work before your team arrives?
We handle full authorization on booking, so the payment and service details are confirmed before our team departs. This streamlined process means we're ready to get you charged when we arrive for your emergency EV charging needs.
Are you available for roadside EV charging services on weekends and holidays?
Yes, we're open 24/7 every day of the week - Monday through Sunday from 12 AM to 11:59 PM. Our team is ready to help with emergency EV charging and dead EV roadside assistance whenever you need us.
Can I schedule mobile electric vehicle charging in advance, or do you handle emergency calls only?
We handle both emergency calls and scheduled mobile EV charging. Whether you need immediate roadside EV charging assistance or want to plan ahead, we're available to serve you. Contact us to discuss your charging needs.
What should I do if my electric vehicle dies and I need dead EV roadside assistance?
Contact Rescue Charge right away for dead EV roadside assistance. We specialize in emergency EV charging and will dispatch our mobile electric vehicle charging team to your location. We're available 24/7 to get you back on the road.